You can contact us:
Call us on 1800 246 054 (free call)
Email your complaints or inquiries to firstname.lastname@example.org
You can also download our complaint form below and email it to us at email@example.com
Complete our complaint form below or write down your complaint and send it to our office at:
Mental Health and Wellbeing Commission
Level 26, 570 Bourke Street
Please call us at 1800 246 054 if you need assistance in completing the form.
If you are deaf, or have a hearing or speech impairment, you can contact us:
• Through the National Relay Service, giving our free call number (1800 246 054).
• By email (firstname.lastname@example.org) and we will arrange an appointment or video call using an interpreter.
For our multicultural communities
We can receive and respond to complaints in most languages. Please let us know if you would like us to arrange an interpreter. Our services are free, and we can take complaints in most languages by arranging an interpreter at no cost to you.
You do not have to be an Australian citizen or permanent resident to make a complaint about a Victorian public mental health and wellbeing service.
The MHWC will protect your privacy, and your complaint will not affect your visa status. We will be releasing our online and in-print complaint resources and information in 20 different community languages soon.