Mental Health and Wellbeing Commission

We are an independent statutory authority that holds government to account for the performance, quality and safety of Victoria’s mental health and wellbeing system.

An important message

Due to the global Microsoft outage, our emails are down until further notice. In the meantime, you can leave a complaint by using our online form or by by calling us on 1800 246 054. We apologise for the inconvenience.

Contacting us

We understand that contacting us is important for you or someone you care about. We're currently experiencing longer response times for some complaints.

Our staff are here to help you. Please keep conversations respectful and safe, so we can focus on understanding your concerns and providing the best possible support.

For a quicker response, please contact your service provider first, if appropriate.

Make a complaintSuggest an Issue for Inquiry or Systemic ReviewOur Lived Experience PlanJoin our mailing listContact us

Make a complaint

Make a complaint about a public mental health and wellbeing service in Victoria, or contact us to ask a question.

For consumers, carers, families and kin

Some helpful information for consumers, carers, families and kin

For services

For public mental health and wellbeing services

Reports and publications

Our page for reports and publications.

News and media

Our page for news and media

Monitoring and reporting

Our monitoring and reporting functions

About us

Who the Commission is, what powers we have, and what we do

Updated

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