A key component of the Commission’s contribution to reform is through monitoring and reporting the performance, quality and safety of the mental health and wellbeing system.
Our approach is outlined in our Monitoring and Reporting Plan.
Monitoring is about more than just numbers. To do our work effectively we will draw insights from all that we do.
We bring together views from many different people through consultation, inquiries, systemic reviews and complaints.
We will seek views from service providers, including through formal and informal discussions about what is working or not working.

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