We have several functions that relate to how we engage with designated public mental health services:
- We handle complaints about Victorian publicly funded mental health and wellbeing services; and
- We promote effective complaint handling by mental health and wellbeing service providers.
- We provide stewardship.
- Information sharing plays a critical role in our relationship with services.
- We encourage services to contact us, to highlight barriers to compliance and advise us or other governance entities on how to address these issues.
The Commission operates under the Mental Health and Wellbeing Act 2022 (the Act). Find out more about our functions and our powers.
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