Media enquiries
For media requests please email media@mhwc.vic.gov.au
Our reports:
Our annual report
The Mental Health and Wellbeing Commission’s inaugural annual report 2023/2024.
Supporting consumers’ rights through improved understanding of complaints about restrictive practices - first insights report (January 2025).
This report supports the protection of the rights of consumers who receive treatment at designated mental health services in Victoria.
The MHCC’s Annual report and other publications (archives)
Find archives of all MHCC’s publications
Individual service reports
Under the Mental Health Act 2014, all public mental health services must provide reports about the complaints they receive to the Mental Health Complaints Commissioner (MHCC).
Plans:
Our Lived Experience Plan
Our Lived Experience Plan is grounded in the belief that every person receiving mental health care has the right to actively participate in their recovery.
Monitoring and Reporting Plan
Our monitoring and reporting functions require us to report on aspects of the mental health and wellbeing of Victorians and the systems that support them. This involves reporting at the levels of individual consumers, families, carers and supporters, the Mental Health and Wellbeing system and the Victorian community.
Our Strategic Direction
Strategic Direction: Establishing the Mental Health and Wellbeing Commission in its first year.
Other documents
Our approach to complaint handling and compliance monitoring
How we will exercise our powers and provide rigorous system oversight as set out in the Mental Health and Wellbeing Act 2022
Exploring Issues through Inquiries and Systemic Reviews
The Mental Health and Wellbeing Act 2022 sets out the Commission’s objectives and functions, providing us with the authority to explore issues, including those that are systemic.
Our Engagement Framework
Mental Health and Wellbeing Commission's Engagement Framework
Privacy and other policies
Our commitment to your privacy
Heiloo Declaration
The Heiloo Declaration - Peer and Lived Experience Leadership
Website and social media privacy policy
Website and social media privacy policy
Privacy and other policies
Our commitment to your privacy
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